1. Overview

This website is operated by Nérée Jewellery, a Belgian company. Throughout the site, the terms “we”, “us” and “our” refer to Nérée Jewellery.
We provide this website and its related services, information, and tools to you, the user, on the condition that you accept these Terms and Conditions and all policies referenced herein.

​

By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by these Terms and Conditions.
These Terms apply to all visitors and users of the website, including browsers, customers, and content contributors.

​

Please read these Terms carefully before using our website.
If you do not agree with these Terms, you may not access or use our website or services.

​

We may update these Terms from time to time. The most recent version will always be available on this page, and continued use of the website constitutes acceptance of any changes.

​

Our online store is hosted on WIX.com Ltd., which provides the e-commerce platform enabling us to offer our products and services to you.

​

2. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your country or region of residence, or that you have obtained parental or guardian consent to use this site.

​

You agree not to use our products for any unlawful or unauthorized purpose, nor to violate any local, national, or international laws, including intellectual property rights.

​

Any breach of these Terms will result in the immediate suspension or termination of your access to our Services.

 

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment details) may be transferred unencrypted across networks or adapted for technical compatibility. Credit card and payment information are always encrypted during transmission.

​

You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
Headings in these Terms are provided for convenience only and do not affect interpretation.

​

4. Accuracy and Availability of Information

We strive to ensure that all information on our website is accurate and up to date. However, we cannot guarantee that all content will always be complete, current, or error-free.
Use of the information on this website is at your own risk. We reserve the right to modify any part of the site, including product information, at any time without prior notice.

​

5. Prices and Modifications

All prices are listed in euros (EUR) and include applicable Belgian VAT unless otherwise stated.
Prices and availability are subject to change without notice.
We may modify, suspend, or discontinue any product or service at any time without liability to you.

​

6. Products and Services

All Nérée Jewellery pieces are handcrafted with care. Due to the artisanal nature of our products, slight variations in color or form may occur — these are not considered defects but part of the unique character of each item.

​

Product images on our website aim to represent items as accurately as possible, but colors may vary depending on screen settings.
Certain pieces may be available in limited quantities and are subject to availability.

​

We reserve the right to limit sales to specific individuals, regions, or countries, and to restrict quantities per order.

​

7. Orders, Billing, and Account Information

We reserve the right to refuse or cancel any order placed with us.
Orders may be limited or cancelled if they appear to be made by dealers, resellers, or distributors.

​

You agree to provide accurate, complete, and current billing and contact details.
It is your responsibility to ensure that payment details and addresses are kept up to date to avoid delivery delays.

​

If an order is cancelled or modified, we will contact you using the email or phone number provided at checkout.

​

For return or exchange details, please refer to our Return Policy.

​

8. Right of Withdrawal

All products offered by Nérée Jewellery are handcrafted to order or personalized according to each customer’s specifications.
As a result, the right of withdrawal does not apply to any items purchased from our store, in accordance with Article VI.53 of the Belgian Code of Economic Law and the EU Consumer Rights Directive 2011/83/EU.

​

Once an order is confirmed, it cannot be canceled, returned, or exchanged unless the item is defective or damaged upon delivery.

​

If your item arrives damaged or with a manufacturing defect, please contact us immediately at design@neree-jewellery.com with your order number and photos of the item. We will assess the issue and provide a replacement or repair where appropriate.

​

9. Shipping

All Nérée Jewellery pieces are shipped via Bpost with tracking and signature on delivery.
Shipping costs are calculated at checkout and vary by destination.
If your country is not listed among available destinations, please contact us at design@neree-jewellery.com to arrange a custom shipping option.

​

Delivery times may vary slightly depending on your location and local postal services.

​

10. Third-Party Services and Links

Our website may include links to third-party websites or tools provided by external parties.
We are not responsible for the content, accuracy, or privacy practices of any third-party site.
Your use of third-party services is entirely at your own risk and subject to their terms and conditions.

​

11. User Content and Feedback

If you submit feedback, ideas, comments, or other content to us, you agree that we may use this material without restriction for promotional, operational, or commercial purposes.
We have no obligation to maintain confidentiality, provide compensation, or respond to any submission.

​

You agree that any content you share does not violate third-party rights, including intellectual property or privacy laws.

​

12. Personal Data

Your submission of personal information through our store is governed by our Privacy Policy.
By using our website, you consent to the collection and processing of your data as described in that policy.

​

13. Errors and Inaccuracies

Occasionally, our website may contain typographical or informational errors relating to product descriptions, pricing, or availability.
We reserve the right to correct such errors and to modify or cancel orders affected by them without prior notice.

​

14. Prohibited Uses

You may not use this website or its content for any unlawful or abusive purpose, including but not limited to:

• Violating any applicable laws or regulations

• Infringing intellectual property rights

• Transmitting malicious software or code

• Harassing or discriminating against others

• Collecting personal information without consent

We reserve the right to suspend or terminate access for any violation of these restrictions.

​

15. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” and “as available”.
We do not guarantee uninterrupted, error-free, or secure access to our website.
To the maximum extent permitted by law, Nérée Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

​

16. Indemnification

You agree to indemnify and hold harmless Nérée Jewellery, its owners, affiliates, and employees from any claims or demands made by third parties arising out of your breach of these Terms or your violation of any law or third-party rights.

​

17. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the fullest extent possible, and the remaining provisions shall remain in effect.

 

18. Termination

These Terms remain in effect until terminated by either party.
You may terminate them by discontinuing use of our website and services.
We may also suspend or terminate your access if we suspect a violation of these Terms.

​

19. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the full agreement between you and Nérée Jewellery, superseding any prior versions or communications.

​

20. Governing Law

These Terms are governed by and construed in accordance with the laws of Belgium.
Any dispute shall fall under the exclusive jurisdiction of the courts of Antwerp (Belgium).

​

21. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Nérée Jewellery
Email: design@neree-jewellery.com
Address: Pertendonckstraat 31, 2520 Broechem, Belgium
VAT number: BE1004294547
Website: https://www.neree-jewellery.com